Privacy Policy

Last updated: June 2025

1. Who We Are

Adorn Scale Models is a scale model making company based in Dubai, United Arab Emirates. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at adornmodels.ae or contact us regarding our services.

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

Name and contact details (email, phone number)
Company or organisation name
Project details and requirements submitted through our quote form
Communications sent to us via email or WhatsApp
Technical data such as IP address, browser type, and pages visited (via analytics)

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotations for scale model projects
Deliver our scale model making services
Communicate updates about your project
Improve our website and services
Comply with legal obligations

4. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. When you first visit our site, you will be asked to accept or decline cookies. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site.

We use:

Essential cookies — required for the website to function
Analytics cookies — help us understand how visitors use the site (Google Analytics)

5. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

Service providers who assist us in operating our website (e.g. hosting, form processing)
Where required by UAE law or legal authorities

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable UAE law.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us at info@adornmodels.ae.

9. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: